I haven't received my order yet, where is it?
How do I cancel my order?
I don't want to use my credit card online, how can I purchase something?
Can I pay with Paypal?
Why didn't I receive a confirmation email?
How do I ship to an address that isn't mine?
Do you refund shipping charges?
Are these products safe for use?
Can I get a mail catalogue?


I haven't received my order yet, where is it?
If you did not received your order as expected, please contact us: [email protected]

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How do I cancel my order?
To cancel your order please please contact us: [email protected] Please note that your order cannot be cancelled once it goes for processing.

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I don't want to use my credit card online, how can I purchase something?
Orders can be placed confidentially with USPS Money Order payment option. You may call us [email protected] for more details.

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Can I pay with Paypal?
Yes

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Why didn't I receive a confirmation email?
Some computers do not accept our emails due to the nature of our business. If you want your order ID and more information on your order you may contact us: [email protected]

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How do I ship to an address that isn't mine?
When placing an order you can choose a different shipping address as your billing address on the shopping cart pages before checking out.

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Do you refund shipping charges?
We refund shipping charges in the following cases: 1. We ship an incorrect product. 2. We ship a broken or defective product. 3. The carrier damages a product during shipping. If we re-ship a product in these cases, we do not add another shipping charge

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Are these products safe for use?
These products are sold for the intended use only; we are not responsible for any physical harm caused by any of the products sold herein.

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Can I get a mail catalogue?
We currently do not mail catalogues for we are strictly an online business.

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